SERVICES & SUPPORT

Discover the Difference

Every day our team at Lithium Werks strives not only to be a supplier, but also a trusted partner to your business. We have over 30 years of experience in the lithium ion industry and have deployed more than 500,000 battery modules in the field. Corporations from a wide array of markets trust Lithium Werks batteries to power their vehicles and products.

Premier Customer Support

  • 20+ years of experience
  • Providing high-level customer service
  • Free firmware updates available
  • On-site technical support available
  • Stocking inventory in North America and Europe for immediate shipments
  • Fast replacements for RMA’s
  • We don’t just sell batteries; we offer full service & support Our highly skilled technicians and application engineers work hard to provide the highest level of customer service for your business.
  • System modelling to your application’s duty cycle
  • Application testing using one of our many cell, module, and pack battery cyclers
  • Implementation support including recommendations of securing or racking methods, chargers and algorithms
  • Phone, email, and on-site technical support available in North American and Europe
  • Just In Time Deliveries
    Our warehousing and distribution network allow us to ship over 90% of standard product orders the next business day. Standard products are warehoused in Asia, North America and Europe allowing for the rapid fulfilment of most orders.
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